Privacy Policy

Introduction

Welcome to http://home-care-services-for-seniors-santa-helena-texas.primarycareaid.com (hereinafter referred to as “Home Care Services,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of personal data in accordance with various international privacy laws, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California
Colorado’s Privacy Act (CPA)
Utah’s Consumer Sales and Service Protection Act (UCPA)
Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our website, mobile applications, online services, and products offered under the domain http://home-care-services-for-seniors-santa-helena-texas.primarycareaid.com. Please be advised that this policy does not extend to third-party platforms, apps, or services linked from our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy governs the following interactions:

Your use of our applications and services as an authorized user.
Accessing or visiting our websites that reference this Privacy Statement.
Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information:

Account Information: Details related to your account creation and maintenance, such as usernames, passwords, and contact preferences.
Payment Information: Data associated with payment methods you use to purchase our services, including cardholder names, credit/debit card numbers, expiration dates, and CVV codes.
Financial Information: Any financial records or transaction details processed through our systems.
Purchase Information: Records of your purchases, order history, and product preferences.
Mobile Device Identifiers: Unique identifiers from your mobile device for the purpose of providing personalized services.
Location Data: Information about your geographical location when you interact with our apps or websites.
Feedback: Your comments, reviews, and responses to surveys or feedback forms.
Social Media Information: Details obtained through social media platforms when you connect with us on those networks.
Product Information: Data about the products you use or show interest in on our platform.

We collect this data through various methods: user input forms, account settings, browsing activities, purchase transactions, cookies, and other automated tracking technologies. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

We employ cookies to enhance your experience on our platform and for analytical purposes:

Strictly Necessary Cookies: These ensure the basic functions of our website and apps, such as enabling secure connections and remembering user preferences.
Preference Cookies: Used to remember settings and customize your experience.
Analytics Cookies: Track and analyze user behavior to improve our services, but do not identify individual users.

Users have control over non-essential cookies through our Cookie Manager, allowing them to accept or reject specific types of cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the data is no longer needed, we securely delete or anonymize it. Our retention periods vary based on the type of data and legal requirements in each jurisdiction we operate in.

Data Protection Measures

We take robust measures to safeguard your personal information:

Implementing encryption protocols for secure data transmission.
Engaging reputable third-party processors who adhere to strict security standards.
Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intentionally directed at individuals under the age of 18, and we do not knowingly collect personal data from children in this age group.

Your Rights (Depending on Your Location)

Your privacy laws grant you certain rights regarding your personal information:

Access: The right to request access to and obtain a copy of your personal data held by us.
Rectification: Ability to rectify inaccurate or incomplete personal data.
Erasure/Right to be Forgotten: Right to request the deletion of your personal data under certain circumstances.
Restriction: Requesting restrictions on the processing of your personal data.
Portability: Ability to receive your personal data in a structured, commonly used format.
Objection: Right to object to the processing of your data for specific purposes.
Non-Discrimination: Protection against discriminatory decisions based solely on your exercise of data protection rights.

To exercise these rights or have any data-related queries, please contact our privacy team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us:

Email: contact@home-care-services-for-seniors-santa-helena-texas.primarycareaid.com
Address: [Provide physical address]